This article explains how to check current plan information, including fees, contract type, current number of administrators and start-up period.
Updated November 22, 2024
| User Permissions for Accessing This Feature | |||||
| Owner | Standard Administrator | Flow Administrator | Task Manager | Guest | General |
| ○ | × | × | × | × | × |
- Access to the current plan information is restricted to users with the "Owner" administrator role.
- For users with the roles of "Standard Administrator," "Flow Administrator," or "Task Administrator":
- For detailed information about your current plan, including any changes, please reach out to your mfloow representative.
How to Check Your Contract Details
From an "Owner" account, navigate to "Settings" and select "Contracts."
The contract details will be displayed. On this screen, you can verify the following information:
| Plan | Current Plan Name |
| Pricing | Current Plan Pricing |
| Number of Administrators |
Conditions for Billing: - Active users who have not been removed - Employee Status: Active, On Leave, or Pre-Employment |
| Start Date for Usage | Start Date of Current Plan |
| Contract Renewal | Current Plan Renewal Type |
If Maximum Administrators is Reached
If the maximum number of administrators set by your current plan has been reached, you will no longer be able to manually add new administrators or upload them in bulk via a CSV file.
To add new administrators, you have the following options:
- Change the status of existing administrators to "Resigned" or "Declined" in order to create new administrators.
- Remove an existing administrator to create a new one.
- Change the role of existing administrators to "General" or "Guest" to create new administrators.
If you would like to increase the maximum number of administrators allowed under your current plan, please contact your mfloow representative for assistance.