This article describes how to set up multi-factor authentication (2FA).
Updated May 17, 2024
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To use multi-factor authentication, you will need an authentication app. Examples of such apps include the following:
*Please note that mfloow does not provide support for individual authentication apps. If you encounter any issues with the app you are using, please contact the app's developer for assistance.
Click on the profile icon located in the upper right corner, then select "Profile" from the dropdown menu.
Click on "Two-Factor Authentication" to access the registration screen for setting up this feature. Then, click the "Register" button to initiate the registration process in the pop-up window.
Click the "Next" button in the pop-up window to proceed with the app installation.
Enter your login information in the re-authentication pop-up and click the "Re-authenticate" button.
You will see the "Two-Factor Authentication Registration" screen. Open your authentication app, scan the QR code, and enter the six-digit one-time password displayed in the app into the "One-Time Password" field. Then, click the "Register" button to complete the process.
Example: Screen for scanning the QR code in Google Authenticator.
Once two-factor authentication (2FA) is successfully enabled, a confirmation pop-up will appear, and you will receive a notification email.
Example notification email:
You will be required to enter a one-time password during future login attempts.
Example: Screen displaying the list of one-time passwords in Google Authenticator
How to Remove Multi-Factor Authentication
If two-factor authentication was set up incorrectly or if you did not intend to set it up, you can remove your registration by clicking the link provided in the email.
If you are already logged in, navigate to "Profile" and click on the "Two-Factor Authentication" option, then select the "Remove" button on that screen.
Review the information in the pop-up window and click the "Remove" button to disable multi-factor authentication.
*Please note that your account will be automatically logged out.
